Practice Info

We want to make sure that your experience with City Square Dental is as comfortable as possible. Here is some general information so you’re prepared for your appointment.

Insurance

We will file your insurance claims for you. We will kindly accept insurance that is a Traditional or PPO plan. Our office however, does not participate in any PPO, DMO, or HMO insurance plans.

Traditional plans typically allow you to choose any dentist that you desire. PPO plans allow you to choose a dentist of your choice; our office will be out-of-network. If you are unsure of what type of plan you have, we may be able to find out for you.

Please note that dental insurance is a contract between your employer and the insurance company. We will estimate your out of pocket expenses for you, but you need to remember that this will only be an estimate. Our office is available to assist you with your insurance questions, but in some cases, you may need to contact your insurance carrier directly.

Payment

We require payment at the time of service. If you have insurance, you’ll be expected to pay your out-of-pocket copay.

We have payment plans that are interest free for 12 months; payments made through CareCredit on payments of $200 or more are eligible for the payment plans.

Do we accept referrals?

We are always accepting new patients to our practice. Your referral is one of the greatest compliments that you can give us. We would love to meet your family and friends!

Business Hours

Monday: 9:00 AM – 6:00 PM

Tuesday: 10:00 AM – 7:00 PM

Wednesday: 7:30 AM – 3:30 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 7:30 AM – 2:30 PM

Saturday: Closed

SUnday: Closed

Kindly give us 48 hours notice of any change you need to make to your reserved appointment.

Dental Emergencies

If you are a patient of record, and have a dental emergency over the weekend, we have an emergency phone line. If you call our office, listen to our entire phone message for that number. Please call that number and leave your name, patient name, date of last office appointment if you know it, the phone number where you can be reached and a detailed message indicating the dental emergency. You will be called back as soon as possible to be given dental advise.

Here are a few tips for dealing with dental emergencies when we are not available or not in the office . However, if this is an emergency, calling 911 or going to the nearest emergency room is recommended:

Bitten lip or tongue : Clean the area gently with a cloth and apply cold compresses to reduce any swelling. If the bleeding doesn’t stop, go to a hospital emergency room immediately.

Broken tooth or filling : Rinse your mouth with warm water to clean the area. Use cold compresses on the area to keep any swelling down. Call our office to make an appointment for an evaluation.

Knocked out permanent tooth : If possible, find the tooth. Hold the tooth by the crown and rinse off the root of the tooth in water if it’s dirty. Do NOT scrub it or remove any attached tissue fragments. Inspect the tooth for fractures. If it is sound, gently insert and other the tooth in its socket. Have the patient hold the tooth in place by biting on gauze. If you cannot reinsert the tooth, transport the tooth in a cup containing the patient’s saliva or milk. If the patient is old enough, the tooth may also be carried in the patient’s mouth (beside the cheek). Go to your hospital emergency room.

Objects caught between teeth : Try to gently remove the object with dental floss; avoid cutting the gums. Never use a sharp instrument to remove an object that is stuck between your teeth. If you can’t dislodge the object using dental floss, call our office for an appointment to evaluate the area.

Toothache : Rinse your mouth with warm water to clean it out. Gently use dental floss or an interdental cleaner to ensure that there is not food or other debris caught between the teeth. Never put aspirin or any other painkiller against the gums near the aching tooth because it may burn the gum tissue. If the pain persists, call our office to make an appointment for an evaluation. If the face is swollen, apply cold compresses and contact the office to make an appointment for an evaluation. If the swelling is severe or you have difficulty swallowing or breathing, your eye is swollen or vision is blurred, go to your hospital emergency room.

Loose temporary crown or permanent crown : After your tooth is prepared for a crown, a temporary crown may be placed on your tooth to help protect it until the lab or E4D crown is cemented in place. It is very important for this to remain on the tooth. Avoid hard and chewy foods/candies (such as ice, hard candy, hard crusty bread/bagels, gum, taffy, caramels, etc..). These foods can break temporaries or pull the temporary off of the prepared tooth. If your crown comes off or becomes loose, please gently replace your crown back onto your prepared tooth. You cannot put the crown back incorrectly because it will only fit on the tooth one way. You can place a small amount of Vaseline or Fixodent denture adhesive inside the crown to help secure it in place. You may also check with your local pharmacy as their dental section may sell an over the counter temporary dental adhesive. Call our office to make an appointment for an evaluation. Bring the crown with you if you were not able to put it back on. Avoid chewing on that side of the mouth until your dental appointment. Avoid really hot or cold drinks or foods as that area may be more sensitive.

Broken partial denture or complete denture : Call our office for an appointment. Bring the denture and any broken parts with you to the appointment. Do not attempt to superglue it yourself. This may prevent it from being repaired by the dental laboratory.

Partial denture or complete denture sore spots : Remove the appliance; make sure that it is clean and free of debris. Rinse your mouth with warm salt water four times a day. Call our office for an appointment to adjust the denture. If you recently had oral surgery, follow the post-operative instructions that were provided to you by the oral surgeon.

Call to make your appointment today! We accommodate family appointments when possible.
815-337-1932